Unified Communication market in SMBs in the US to grow at a CAGR of 13.82% over the period 2014-2019, Finds New Report

Report forecast the Unified Communication market in SMBs in the US to grow at a CAGR of 13.82 percent over the period 2014-2019.

A UC system integrates communication channels such as unified messaging, video conferencing, voicemails, IM, presence information, fax, and emails. This form of communication helps enterprises speed up decision making and reduce travel time. Integration of services such as audio and web conferencing, IM, and video conferencing enables users to locate an individual and communicate using the mode available. SMBs seek effective communication solutions that enhance mobility, productivity, and customer service, and prevent internet or system errors to ensure continuity in operations.

The Unified Communication market in SMBs in the US is divided on three segments: On-premise, On-demand, and On-device.

According to the report, rapid advances in the communication infrastructure space in the US have paved the way for the emergence of innovations such as complex voice and data transmission. UC services have helped SMBs in the country to explore new growth opportunities, cut operational costs, and reduce travel time.

Further, the report states that several companies have had to revise their IT budgets to set up the UC infrastructure. The initial investment required to enter the market is high. The costs associated with software licensing, storage gateways, network bandwidth, network products, and training have increased. Consequently, companies are more reluctant to adopt UC services and have shifted their focus to cloud-based solutions that charge them on a pay-per-use basis.

Unified Communication Market in SMBs in the US 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It also covers market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key players in the UC Market in SMBs in the US: Avaya Inc., Cisco Systems Inc., Microsoft Corp., Polycom Inc. and Unify GmbH & Co. KG

Other Prominent Vendors in the market are: Citrix Systems, Critical Links, Digium, Good Technology, Happiest Minds, Interactive Intelligence, IBM, ShoreTel, Toshiba and Verizon Communications.

Market Driver

• Presence of Advanced Communication Infrastructure
• For a full, detailed list, view our report

Market Challenge

• High Initial Investment
• For a full, detailed list, view our report

Market Trend

• Increase in Share of Cloud-based Segment
• For a full, detailed list, view our report

Key Questions Answered in this Report

• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Spanning over 80 pages “UC Market in SMBs in the US 2015-2019” report covers the Executive Summary, List of Abbreviations, Scope of the Report, Market Research Methodology, Introduction, Market Landscape, Market Segmentation by Network, Buying Criteria, Market Growth Drivers, Drivers and their Impact, Market Challenges, Impact of Drivers and Challenges, Market Trends, Trends and their Impact, Vendor Landscape, Key Vendor Analysis.

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