For many years Uzbekistan's telecom
infrastructure remained outmoded and inadequate. The country has been
struggling to bring its telecommunications system up to the standard found in
developed markets. Over the last decade or so, the
situation has been steadily improving.
This has in part been due to the
government's decision to give national priority to the telecom sector. The
result has been a definite upward trend in the country's telecom market, with
increased investment in infrastructure, expanding subscriber bases and rising
revenues. The government's strategic policy was to privatise the incumbent
operator Uzbektelecom and to open the market to competition.
The telecom market in Uzbekistan ran
into a period of considerable difficulty in 2012 and the aftermath was felt
through 2013 and into 2014. In a dramatic turn of events the government took
strong action against mobile operator MTS Uzbekistan after alleging a range of
violations, including tax evasion, failure to meet regulatory standards, and
the use of unlicensed infrastructure. The conflict escalated dramatically in
August 2012 with the cancellation of MTS Uzbekistan's operating licence. MTS
held 40% of the mobile subscriber base at the time; the government's action saw
the 9.5 million subscribers to MTS suddenly without mobile service. These
disconnected subscribers were forced to find service elsewhere. By mid-2013 MTS
had been declared bankrupt. The government effectively took control of the
former operator's assets and by early 2014 was preparing to launch a new GSM
operator using the recovered MTS frequency spectrum. In the meantime, the
mobile market had been severely damaged by the dispute and especially the way
it had been managed. Among a number of bad outcomes, the disastrous process was
certain to be viewed negatively by potential foreign investors.
Uzbekistan's telecom sector has been
regulated by the Uzbek Agency for Communications and Information (UzACI) since
the creation of the agency in 2002/2003. In 2005 the UzACI approved a
telecommunications investment program for the period 2005-2010. Among other
things, the program aimed to increase the total number of fixed lines to 2.2
million and achieve 100% digitalisation of the network by 2010. The fixed line
subscriber target was not achieved with subscriber numbers still sitting below
2 million by 2012. Only about two-thirds of the network was digital by 2007,
but by 2009 this has been lifted sharply to 90% moving closer to achieving the
target.
The five year telecom investment program
also aimed at accomplishing marked improvements in mobile telephone and
internet penetration. By 2011 both these segments of the market
had shown significantly gains, with the mobile market in particular having
expanded rapidly over the previous five years. Subscriber numbers had jumped from
around one million to 21 million over the plan period. Funding for the
investment program was provided by loans and foreign investment, the internal
resources of operators and providers, as well as from government funding.
However, as already noted, the mobile market was badly hit by the MTS licence
cancellation and after peaking at around 25 million subscribers the mobile
market fell to below 20 million by end 2013. Some considerable uncertainty was
weighing on the market coming into 2014, despite the efforts of the government
to 'normalise' the situation.
The state-owned national telecom
operator, Uzbektelecom, has been responsible for the fixed-line network and
services throughout the country. It was originally granted a monopoly on
international voice services and VoIP until 2007. In the meantime, it
controlled around 98% of local fixed-line telephony services and 96% of
international fixed-line services. Little progress had been made in the
government's plans to privatise Uzbektelecom despite several attempts over the
last decade to sell off a sizable stake to a foreign investor. Again, with the
events of 2012/2013 causing a major setback for both the mobile market in
particular and the telecom sector as a whole, it was unlikely that a good
opportunity to sell a stake in Uzbektelecom would present any time soon.
While the country's internet market had
enjoyed considerable growth since 2002, actual internet subscriptions have
remained limited for the majority of the country's population. Fixed broadband
subscriptions in particular were small in number. By 2005 internet user
penetration stood at just over 4%; by early 2014 it had reached an estimated
42% user penetration.
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