South Africa retains one of the continent’s most
advanced telecoms infrastructures. It enjoys effective competition in all
sectors, while operators in recent years have invested to develop
cross-platform capabilities and so offer a full range of bundled services.
Sweeping liberalisation measures have changed the country’s telecoms landscape
fundamentally, and resulted in lower prices for consumers. This has been
encouraged by the end of Telkom’s monopoly on international submarine fibre
optic cables, which dramatically reduced the cost of telecom services.
South Africa’s second national operator, Neotel, has
gained market share in competition with Telkom. In the process of being
acquired by Vodacom, the company is set to provide an improved platform for
mobile fixed-line services.
To encourage competition, the government created
Broadband InfraCo as a national infrastructure company to provide cheap
backbone network capacity. Vodacom and MTN have also moved into the national
fibre sector, as have many municipalities. Several prominent FttP deployments
are underway.
Cheaper international connectivity and new national
fibre infrastructure have stimulated the broadband market. The sector is
dominated by mobile network operators, while several WiMAX networks have been
shut down as consumers migrate to 3G and LTE networks for internet
connectivity.
South Africa’s vibrant mobile market has seen rapid
growth since competition was introduced in the 1990s. SIM card penetration by
early 2015 was above 150%, driven by the popularity of multiple card use. The
network operators are increasingly encouraged to find innovative ways to
distinguish themselves from competitors, and to streamline their operations.
There has been continuing activity with mergers and acquisitions, while major
infrastructure sharing deals have helped keep control costs while improving
network footprints. Several additional MVNOs have entered the market recently, adding
to the competitive mix.
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