Xerox
dominates business document work process management (BPO):
Work document processing represents
digitization of paper documents. The
techniques for document management, content management of unstructured data can
be applied to the paper documents once they are digitized. Analytics can then be applied to the
information contained in the documents.
From time to time the documents can be input into a database and handled
as structured data in tables.
Outsourcing services provide solutions for
business document work process management (BPO). As more electronic forms are created,
documents are becoming increasingly electronic.
They still need to be used in a variety of ways. Medical records provide some significant
challenges to protect patient identity.
Scanners have been used to convert paper
documents to electronic formats.
Production level scanners are rated at 8,000 pages per day. Optical Character Recognition (OCR) is the
term applied to re-purposing functions.
Hardware that is necessary to make document work process automation
possible has become commoditized.
Software and services are used to implement a solutions based
competitive environment.
Document work process market driving forces
relate to the shift to IT integrated systems management of electronic
information. Paper and electronic
document processing is set to move to web site and electronic document
management.
As paper documents become less used and
converted to electronic forms from the outset, document work process markets
are set to grow. Hardware scanners of
paper documents have become commodity units as at the same time paper is being
replaced by electronic forms. Software
is dominating the document work process industry. As tablets and smart phones proliferate,
electronic forms available as apps are not far behind. With the advent of apps and sophisticated
software, document work process shifts to an all-electronic business.
Not that the paper has gone away, but it is
not the problem that it was ten years ago.
Electronic forms are easier, more accurate and 100% available as every
person who is not an infant gets a smart phone in the next five years.
This makes the document solutions more a
question of moving data from devices to the back end and managing unstructured
content to achieve extraction of potentially structured data from the document
than of handling paper.
Paper document imaging is one driving force
in the market. Managed print services
and electronic process management are aspects of electronic document processing. Forms recognition, data extraction, and data
release into upstream systems represent the future of the document work process
industry.
Scanning is referred to as digital imaging,
is a process whereby a paper document is turned into an electronic image or
electronic characters. Digital imaging
performs optical character recognition (OCR) processes upon digital images
following scanning. ... Document arrangement: Prior to scanning, determine the
units of store the copies in separate locations-even during the production
phase of a scanning.
Paper is part of the workflow, sure to be the
source of major pain points whenever it is there. Workflow that has paper
involves complexity and prevents modernization of process. The ability to
perform analytics on unstructured data depends on digitization of the
information. This Is leading efforts to digitize all information.
Mountains of paperwork, lost data and wasted
resources are being overcome with document work process automation. Manual,
paper-heavy processes are all being modernized to digital upgrades. When this
pain from paper in the middle of a process is evident, then a workflow
discovery is in order. Most places are working to discover how to replace paper
with digital information.
According to the principal author, “Business
document work process management (BPO) supports providing a platform for use by
IT. Systems are implemented in a market marked by converged paper and
electronic information that needs to be converted to electronic data. Business
document work process (BPO) sits on widely dispersed resources that are
heterogeneous. IT resources are heterogeneous because each business seeks to
utilize technology that is best of breed for solving the particular set of
competitive situations they address. This creates a variety of solutions in
each business.”
Business Document Work Process Management
(BPO) market size at $6.5 billion in 2013 is anticipated to reach $13.6 billion
by 2020. Significant growth is driven by the transition to electronic documents
and the continuing need to merge the information contained in paper documents
with server information, smart phone information, and social media information.
Cloud computing market penetration is providing a thrust for creating
electronic formatting of information contained on paper.
With smart phones beginning to get
significant uptake all over the world. With smart phone and tablet ubiquity,
electronic documents are rapidly replacing paper documents. Electronic
documents are expected to be replacements for all paper.
Growth of business document work process
management (BPO) is a result of IT department efforts to reduce spending on run
time, gaining the effect of more hires by decreasing operating costs. Work
process efficiency delivers more efficient automated process. BPO enables IT to
spend a higher proportion of the budgets on growing the business. Stacks of
decoupled services are purpose built for the enterprise environment that is
continuously shifting because of mergers and acquisitions. With decoupled
software solutions, the web services and the SOA components can be portable,
enhancing the move away from paper documents.
Document
Work Process Management (BPO): Market Shares, Strategy, and Forecasts,
Worldwide, 2014 to 2020. The
2014 study has 416 pages, 187 tables and figures. Worldwide markets are poised to achieve
significant growth as the cloud computing utility infrastructure and the smart
phone communications systems for apps are put in place, continuing to drive the
use of electronic document replacement of all paper documents.
For more information see - http://mrr.cm/Z7Q
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