East Timor (Timor Leste) - Telecoms, Mobile and Internet” research report to their offering.

East Timor, which has adopted the name Timor-Leste and has come to be commonly known by both versions of the name, is continuing its effort to simply maintain integrity as a nation. The country ranked number 23 in the 2011 Index of Failed States, not a promising statement on its national development status; however, this was up from 20 in the 2009 Index. And it had jumped to 28th place in 2012. It further improved the following year reaching 32 in 2013.

So in the last few years East Timor has removed itself out the ‘critical’ 20 category and continued with some modest but nonetheless important gains in the way it manages itself. The nation has been pressing ahead with the regeneration of its economy and the rebuilding of infrastructure. The effort to roll out telecommunications infrastructure in particular has been a key part of this. Despite the considerable energy that has been going into this rebuilding, the prevailing social and political environment continues to present major challenges to those seeking to improve the country.

East Timor remains one of the poorer countries in the Asia-Pacific region, despite the implementation of a National Development Plan and the considerable progress it has made since independence. The ongoing challenges are significant; the public sector administration, law and justice, and governance are all crying out for further attention, whilst a critically low skills base, high population growth and limited prospects to generate jobs combine to compound the situation further. East Timor faces a complex array of problems. It will need substantial assistance from the international community, for some time to come.

In the meantime, throughout this most difficult of political periods, the country’s telecommunications sector has been expanding with the mobile telephone sector experiencing a particularly strong and sustained surge. After recording huge annual growth rates over a number of years from 2006 onwards, by the start of 2014 the country’s mobile subscriber base had increased rapidly in a short period of time and penetration was close to the 60% mark. Fixed-line network expansion was continuing to languish, however, with fixed teledensity down around 0.3% and seemingly stuck there. Although it was difficult to get accurate figures on the internet market, it was clear that growth in this sector remained highly constricted and there was little optimism about online activity in East Timor in the short term. Whilst there was a limited fixed broadband service in the country, the number of subscribers for this type of access remained extremely low. The advent of mobile broadband internet access provided a boost to the internet sector; however, again, the initial penetration figures were not having a major impact on the market.

East Timor’s liberalisation of its telecom sector has come about rather rapidly. Two new operators were licensed in July 2012 and were set to join Portugal Telecom’s subsidiary Timor Telecom (TT), which won a tender in 2002 to build the tiny nation’s telecom infrastructure virtually from nothing. It had initially been granted an exclusive licence in the market until 2017. In March 2012, however, an agreement was reached between the government and TT to end its monopoly earlier than planned. A tender was subsequently launched for two mobile licences. By 2013 the two new operators had launched their respective mobile offerings and the market was rapidly changing shape on the back of competition.

The government was also in the process of setting up a new independent regulatory authority for the telecom sector.

East Timor finally became a member of the International Telecommunication Union (ITU) a few years ago. While the ITU does provide some statistical information on this market, it has continued to be a difficult task to obtain official statistics for the country’s telecom sector. Where official statistics are not available, BuddeComm has attempted to provide estimates.

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