Existing User Interfaces (UI) do not scale very well. Chatbots represent a way for brands,
businesses and publishers to interact with users without requiring them to
download an app, become familiar with a new UI, or configure and update
regularly. Chatbots provide a
conversational interfaces supported by Artificial Intelligence (AI) to provide
automated, contextual communications.
Chatbots are taking Customer Relationship Management (CRM)
to a new level as business-to-business, business-to-consumer, and
consumer-to-business communications is both automated and improved by way of
push and pull of the right information at the right time. Chatbots also provide benefits to customers
as both existing clients and prospects enjoy the freedom to interact on their
own terms.
As the interface between humans and computers evolves from
an "operational" interface (Websites and traditional Apps) to an
increasingly more "conversational" interface (ChatBots, Voice
Interfaces, etc.), expectations about how humans communicate, consume content,
use apps, and engage in commerce will change dramatically. This transformation is poised to impact
virtually every aspect of marketing and sales operations for every industry
vertical.
This research provides and in-depth assessment of the
Chatbots market including the following:
- Global and regional forecasts by industry, application, and business model
- Analysis of Chatbot market across industry verticals with use cases in diverse sectors
- Analysis of Chatbot companies including their strategic initiatives, solutions, applications, and services
- Assessment of current Chatbot developments and role of Machine Learning and AI other technologies
- Analysis of Chatbot architecture, feature/functionality, and how it will impact enterprise and business in general
- Assessment of emerging Chatbot business models and associated economic impact on labor, investments, and ROI
Select Findings:
- Chatbots are moving aggressively beyond CRM in leading industry verticals
- Stand-alone Chatbots are expected to contribute 40% of the market by 2022
- Lost jobs due to Chatbots and other AI represent lost wages of $262.7B annually by 2021
- Consumer Chatbot applications will continue to lead the market through 2022 with $744M in revenue
Report Benefits:
- Global and regional Chatbot forecasts for 2017 - 2022
- Understand Chatbot technologies including AI integration
- Identify market challenges and opportunities for Chatbots
- Understand the macro and micro economic impact of Chatbots
- Identify market leading Chatbot companies, apps, and solutions
- Identify market opportunities for Chatbots across many industries
- Learn what Chatbot approaches have worked, not worked, and why
Target Audience:
- Next generation UI companies
- Artificial Intelligence companies
- Communication service providers
- Internet and mobile app developers
- Machine Language based app providers
- Enterprise, SMB, and companies of all types
Spanning over 133 pages, 14 Tables and 5
Figures “Chatbots
and Artificial Intelligence: Market Assessment, Application Analysis, and
Forecasts 2017 - 2022” report covers Introduction, Intelligent Chatbots
Ecosystem Analysis, Chatbot Market: SWOT Analysis and Use Cases, Chatbots
Market Analysis and Forecasts, Chatbot Company and Solution Analysis,
Conclusions and Recommendations. This report Covered 49 Companies few are -
24me, Amazon, Anboto Group, AppFront, Apple Inc., Artificial Solutions Ltd.,
Aspect Software, Inc., Conversica, Creative Virtual Ltd., Cubic, CX Company,
eGain Corporation, Eidoserve Inc., Existor, Facebook Inc., Foursquare, Google,
Haptik, Inc., Helpshift, Hound, HP.
For
more information Visit at: http://mrr.cm/3XR
Find all IT Services Reports at: http://www.marketresearchreports.com/it-services
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