Friday 24 May 2013

Korea’s O2O Market Report - O2O BZ Model and Success Factors of Social Commerce, Gift Card, Coupon and Membership Point

Korea’s O2O Market Report - O2O BZ Model and Success Factors of Social Commerce, Gift Card, Coupon and Membership Point

Generally, O2O is known as the acronym for online-to-offline and recently drawing attention from many people.  However, there is an argument over the specific meaning of O2O because the convergence between online and offline began years ago with the launch of the internet.   

This report defines O2O as “the business attracting users of mobile and online network into the offline stores based on common platforms whose effects on customer attraction can be evaluated reasonably.”  There are a variety of O2O platforms in terms of distribution contents, channels and customer attraction evaluation methods, which are in the process of being developed. 

The objective of the report is to make business suggestions by analyzing Korea’s O2O market for those who are preparing O2O-related services based on smartphone which include mobile carriers, application service providers, membership point service providers and local commercial companies.  For that purpose, the report will be focused on identifying O2O business models in Korea and analyzing their characteristics and potentials. 


LTE Strategy 2013-2018

LTE Strategy 2013-2018
LTE Strategy 2013-2018
Migrating cellular networks to fourth generation (4G) via the Long Term Evolution (LTE) standard and other supporting technologies is a monumental effort. Beyond the obvious radio planning and engineering is a huge effort in the areas of application planning, business operations planning, and technical planning. Developing effective strategies for success with LTE is key to the successful commercialization of 4G for all mobile network operators.

LTE will usher in a new world of opportunities and challenges for every industry constituent including everything from new business models and industry participants to operational support systems for improved quality of service and user experience.

Inquire about this report: LTE Strategy 2013-2018

This report provides LTE strategies and technology analysis and provides recommendations for mobile network deployment. It also includes market analysis of the LTE marketplace including mobile handsets, key service developments, device advancements and more. The report also includes forecasts in every major area associated with LTE including:

  • Landline/Fixed Losses forecast
  • Migration from Landline to VoIP forecast
  • Global Wireless Infrastructure Spending (by technology, region, type)
  • Global LTE Device forecast and Data Usage (by category, device type, and region)
  • Global LTE Subscriptions and Revenue (by consumer, enterprise, and industry segment)


The report is must-reading for anyone developing strategy associated with deployment and operations of LTE including:

  • Product and services plans
  • Application development and distribution
  • Handset evolution and capability development
  • Impact assessment of LTE evolution on long-term planning
  • Investment in next generation infrastructure, devices, and applications
  • Network integration including API strategy and application launch/operation
  • Enterprises of all types seeking to identify the impacts and opportunities of 4G


Target Audience:

  • Mobile content providers
  • Mobile network operators
  • Wireless device manufacturers
  • Wireless infrastructure providers
  • Application developers and aggregators
  • Government and sovereign R&D institutions


Key Findings:

  • While gaining greatly through 2018, enterprise LTE subscription remain less then consumer
  • Mobile network operators have an imperative to develop Value-added Services (VAS) for LTE
  • Carriers must develop key applications such as Corporate Dashboard to retain enterprise customers
  • Extreme growth in mobile data associated with LTE expansion will require next generation OSS solutions
  • Carriers must prepare for a variety of challenges including much more data usage, increasingly more services in the cloud, severely marginalized core services, and development of VAS across communications, content, and commerce
Report Benefits:

  • Global forecasts for LTE devices including data usage by category, device type, and region
  • Global forecasts for LTE subscription (overall, consumer, enterprise and by industry vertical)
  • LTE global and regional status update and analysis of key issues including capacity and spectrum
  • Identify the key trends and issues associated with implementing and operating broadband wireless
  • Understand the evolution of wireless to 4G and beyond including network topology and integration
  • Identify the business value and roadmap for implementation and operation of LTE based applications
  • Understand the future of LTE including applications, integration with the cloud, social networks, and more
  • Identify emerging LTE business models including third-party ecosystems, API integration, and expanded applications
  • Recommendations and analysis for carriers, content providers, application developers and infrastructure companies
  • Understand the issues and opportunities regarding key evolutionary trends including: Anytime, anywhere, any device access to communications, content, commerce, and applications; Increased emphasis on non-human communications; The convergence and integration of many things; Open networks, open interfaces, and many applications

Software Testing Market India 2013

Software Testing Market India 2013
Software Testing Market India 2013
Increasing number of software development companies are outsourcing their software testing work to India owing to a rise in demand for software testing services. This high demand is generated in order to prevent software bugs that result in huge losses for the company. United States is the key market for the big Indian testing vendors, followed by Europe and Middle East.

Inquire about this report: Software Testing Market India 2013


The outsourced software testing market comprises of both traditional and independent testing services (ITS). ITS gains more popularity as enterprises does not require to invest in expensive hardware & software. Leading software testing companies in India provides facilities and Center of Excellence to offer ITS. Currently about 180,000 people are employed in this field in India.

The growth of software testing market is supported by strong foothold of IT services sector in India. Growing maturity of Indian vendors allow consistent high quality service delivery and better user defined standards. Demand for testing services is gaining a speedy growth with rapid evolution of vendor capabilities in last two decade. Rising adoption of different growth strategies by testing vendors will help them to differentiate from other abundant service providers. Indian software testing market will witness further growth owing to the recent government initiatives in IT & ITeS sector.

However, the industry has also some pain points. Even though India is known for its IT expertise, it still lacks enough educational and training focus on software testing. An agile software development with poor testing may lead to poor coding thereby escalating risk of errors. Further rising competition from other low cost nations pose a threat to India’s dominance in the testing industry.

Currently the software testing industry senses the need for mobile application testing owing to rapid growth of mobile phone applications. Also, the industry is witnessing the trend to shift towards cloud based testing; testing-as-a-service; automated testing and testing in domain-specific niche services.

Inquire about this report:
The outsourced software testing market comprises of both traditional and independent testing services (ITS). ITS gains more popularity as enterprises does not require to invest in expensive hardware & software. Leading software testing companies in India provides facilities and Center of Excellence to offer ITS. Currently about 180,000 people are employed in this field in India.

The growth of software testing market is supported by strong foothold of IT services sector in India. Growing maturity of Indian vendors allow consistent high quality service delivery and better user defined standards. Demand for testing services is gaining a speedy growth with rapid evolution of vendor capabilities in last two decade. Rising adoption of different growth strategies by testing vendors will help them to differentiate from other abundant service providers. Indian software testing market will witness further growth owing to the recent government initiatives in IT & ITeS sector.

However, the industry has also some pain points. Even though India is known for its IT expertise, it still lacks enough educational and training focus on software testing. An agile software development with poor testing may lead to poor coding thereby escalating risk of errors. Further rising competition from other low cost nations pose a threat to India’s dominance in the testing industry.

Currently the software testing industry senses the need for mobile application testing owing to rapid growth of mobile phone applications. Also, the industry is witnessing the trend to shift towards cloud based testing; testing-as-a-service; automated testing and testing in domain-specific niche services.

Tuesday 21 May 2013

Case Studies on Implementing and Operating Self-organizing Networks (SON) for Mobile Network Operators

Implementing and Operating Self-organizing Networks (SON): Analysis and Case Studies for Mobile Network Operators
Implementing and Operating Self-organizing Networks (SON): Analysis and Case Studies for Mobile Network Operators

New and emerging classes of mobile devices (smartphones, pc data cards, USB modems, consumer devices with embedded wireless, machine-to-machine, etc.) are fostering explosive growth of wireless data usage by public and enterprise users. As a result, wireless service providers have to simultaneously support a growing number of higher-bandwidth data applications and services on their networks.

Improving OSS for mobile cellular networks is always a goal of wireless carriers and an important technology to deploy is the so called Self Organizing Network (SON), which has been introduced as part of the 3GPP LTE network framework. SON is expected to be deployed over time and ultimately have a dramatically positive effect on network operations and OSS as it will, among other things, automate certain activates in order to save personnel costs and related costs of materials.

This research evaluates the implementation and operation of SON. The report includes analysis and case studies aimed at mobile network operators to help them identify and understand the benefits as well as the challenges of implementation and operation.

Target Audience:
  • Mobile network operators
  • Wireless device manufacturers
  • Wireless infrastructure providers
  • OSS/BSS vendors and service providers
  • Network optimization service providers
  • LTE application developers and service integrators
  • Managed service providers and service bureau organizations

Language Translation Software: Market Shares, Strategy and Forecasts, Worldwide, 2013 to 2019

Language Translation Software: Market Shares, Strategy and Forecasts, Worldwide, 2013 to 2019


Language Translation Software: Market Shares,Strategy, and Forecasts, Worldwide, 2013 to 2019 study has 437 pages, 122 tables and figures. Worldwide markets are poised to achieve continuing growth as the language translation software systems are put in place to support mobile end point information collections that are localized.

Language translation software market driving forces are related to the Internet usefulness to people in every locality. Smart phones are the latest market driver for software language translation. Every enterprise has to make its web sites user friendly in every locality in which it has a market.

Globally integrated enterprises generally have a presence in from 80 to 170 countries. Localization is equivalent to translation. People then access these web sites and buy from the sites using their smart phones. The Samsung Galaxy S IV can translate several languages in real time. It has the ability to translate off a piece of paper from the camera.

Cloud business solutions, social media, and platform systems of engagement represent major IT market shifts. The lines of business are taking over from the IT departments. Systems of engagement leverage the apps market segment that is defined by the line of business more often than by IT. A key cloud computing segment relates to development of apps for every industry. Visual feature and discovery decision tablets permit decision making. Visual decision making components can be exported.

Language translation is used in big data to mine the social media information for comments about products and companies. This data can be used for marketing decision making. Language translation is needed to achieve use of discovery features

A trapped decision discovery feature is not too useful. What the systems of engagement seek to do is to capture institutional knowledge, social media knowledge and make it accessible to a broader group of people. Solutions are global. They are based on language translation that makes apps useful globally.

Apps have support for mobile devices. Cloud providers are able to develop custom mobile applications that include toolkits and accelerated systems with common functions that are part of process delivery. Buttons, cameras, geo specific features are available in the apps. It is possible to build composite solutions from within the cloud. Cloud mobile solutions tools mean users can build mobile composite applications that span two platforms.

The brand support provided by the Lionbridge platform is compelling. The ability to support large web-architected brand projects depends on a language platform. Lionbridge has 52,000 individual client translation memories and 14,000 individual translators serving more than 700 clients. These people are supported by the software brand platform.

The company continues to improve the grid architecture of this platform to enable 2,000 concurrent users with 99.9% uptime. Freeway™ is Lionbridge's free, web-based translation management platform.

Lionbridge provides the world's leading companies with localization solutions for their software, product documentation, marketing materials, training content and web sites to ensure a consistent user experience for their global customers. Localization is a complex process involving many steps all of which are needed to keep a brand intact as it is rolled out to 177 countries with web sites that are all localized to have appeal to the local people:

Hybrid MT systems combine statistical and rules based translation to achieve a degree of accuracy not achievable by either system alone. Hybrid MT systems represent a major shift in language translation markets. It initiates the ability to combine two entirely different ways of achieving machine translation. The two together deliver a level of accuracy that is to be desired.

Statistical MT systems apply statistical techniques to language data. They learn from text alignment. Rules based systems use in depth grammatical rules to achieve knowledge. Linguistic rules are applied to words and phrases for translation based on an in-depth knowledge of the language. MT takes into account the grammatical structure of each language and uses contextual rules to select among multiple meanings. Sentences are translated into the target language.

Rule-based machine translation (RBMT) provides more of a human element to the translation because the rules are user-defined based on an understanding of the target language. The rules can be implemented iteratively, creating a way to achieve greater accuracy as the system is used over the years.

SDL, Lionbridge, IBM and other vendors have positioned to provide industry specific product systems. Solutions are based on an in-depth knowledge of the issues and requirements that drive businesses. SDL takes content, communications, and products worldwide.

Companies covered in this business market research are-
IBM, Asia Online, Lionbridge, Systran, Google, Language Engineering, LLC (LEC), SDL, American Translators Association (ATA), Babylon, Bitext, CallMiner, China Translation Industry, Cloudwords, Duolingo, Globalization and Localization Association (GALA), Hewlett Packard, Kilgray, Lingo24, Lingotek, Lloyd International Translations, Moravia, MultiCorpora, Niemanlab.Org, Nuance, OpenAmplify, Plunet BusinessManager, ProZ.com, Reverso-Softissimo, RWS Legal Translation, Symbio, Translations.com, Translators Without Borders, Veveo, Vignette Content Management (VCM), WorldLingo, Oracle

Next Generation Network OSS/BSS Market and Forecast 2013-2018 Business Intelligence Report

Next Generation Network OSS/BSS Market and Forecast 2013-2018 business intelligence report
Next Generation Network OSS/BSS Market and Forecast 2013-2018 Business Intelligence Report

NGN promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty.

However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes.

With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast 2013-2018 provides a comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments while forecasting their growth over the next five years.

Questions answered in this business intelligence report include:
  • What are the telecom network operator interests in NGN OSS/BSS?
  • What are the challenges to OSS and BSS implementation?
  • What are the best OSS and BSS approaches for NGN?
  • What are the technologies involved in OSS and BSS?
  • Who are the leading vendors for NGN OSS/BSS?
  • What is the market forecast for OSS and BSS?

Target Audience:
Mobile network operators, Network and services integrators, OSS/BSS products and services suppliers, Next generation network infrastructure providers, Third party providers of content, commerce, and applications 

Key Findings:
  • Consolidated OSS revenue will realize 1.4 times more than BSS throughout the period
  • Combined NGN OSS/BSS market (software revenue) will reach US$ 54.36 billion globally in 2018 with 13.72% CAGR
  • From component perspective, share of services revenue will increase from a little above 40% to 60% of totals by 2018
  • NA will remain be the top revenue generating zone with 39% market share and APAC will follow with fastest CAGR of 16.82%
  • An OSS platform shift will be triggered by wearable devices(wearable glasses, smartwatch, etc.) and cloud service medium for BSS
  • Among five OSS modular markets, PSA will have the highest market share by 33% but IM will experience the fastest CAGR of 22.14%

Report Benefits:
1st - Technical Overview of OSS and BSS in NGNs: This section begins with an introduction to OSS and BSS and their roles in the operator environment. It explains the various blocks that go into building of the OSS: Network elements, events, alarms and others. It next explains the BSS building blocks: Billing, rating, mediation, charging, customer care and others. This section is followed by the description of prevalent industry approaches like TMN - FCAPS model that are widely followed by operators. The section then analyzes the technical impact of NGN on OSS and BSS architectures.
2nd - Vendor Analysis: Profiles of vendors offering OSS/BSS products and services for next generation networks. This section first explains the basis of vendor selection including vendor classification, innovative contribution, market leadership position and future growth path. Each vendor is then analyzed in the light of its product and solution portfolio, major implementations, differentiating aspects with other vendors and their future plans. The report includes recommendations to vendors including diversification, best practices, market segment, and solution approach.
3rd - Quantitative Analysis and Forecast: This section begins with a detailed explanation of the research methodology. Quantitative analysis includes measurable items such as billing systems, network management systems and their sub-classes (mediation, wholesale billing, retail billing, CRM, revenue assurance, resource management, task management, delivery management, synchronization management) along with geographical segmentation, trends and projections. Importantly, the quantitative analysis assesses the impact of various drivers and issues on the above measurable items, thus forming a logical conclusion of the quantitative discussion in the previous sections. NOTE: This section represents a comprehensive forecast including Forecast Methodology by Overall OSS and BSS Software Market, Split by OSS and by BSS separately, by geography (NA, EMEA, CALA, and APAC), and by modular break-up including: Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD), and Revenue Assurance (RA).


Self Organizing Network (SON) Infrastructure Provider Market and Forecast 2013-2017 Business Research

Self Organizing Network (SON) Infrastructure Provider Market and Forecast 2013-2017
Self Organizing Network (SON) Infrastructure Provider Market and Forecast 2013-2017

New and emerging classes of mobile devices (smartphones, pc data cards, USB modems, consumer devices with embedded wireless, machine-to-machine, etc.) are fostering explosive growth of wireless data usage by public and enterprise users. As a result, wireless service providers have to simultaneously support a growing number of higher-bandwidth data applications and services on their networks.

Improving OSS for mobile cellular networks is always a goal of wireless carriers and an important technology to deploy is the so called Self Organizing Network (SON), which has been introduced as part of the 3GPP LTE network framework. SON is expected to be deployed over time and ultimately have a dramatically positive effect on network operations and OSS as it will, among other things, automate certain activates in order to save personnel costs and related costs of materials. 

The report also includes a market assessment and forecast analysis.

Target Audience:
  • Mobile network operators
  • Wireless device manufacturers
  • Wireless infrastructure providers
  • OSS/BSS vendors and service providers
  • Network optimization service providers
  • LTE application developers and service integrators
  • Managed service providers and service bureau organizations

Thursday 9 May 2013

Mobile Accessories Market in India 2013

Mobile Accessories Market in India 2013
Mobile Accessories Market in India 2013

The new report, ‘Mobile Accessories Market in India’, states that India holds immense opportunities for mobile accessory products due to enormous number of mobile device users and rapid growth in adoption of smartphones and tablets. Continual decline of prices of mobile devices is primarily aiding the growth in smartphone and tablet market penetration. Mobile accessories complement the mobile devices or enhance their usage and features. With the elevating popularity of smartphones and other mobile devices, there is significant demand for mobile accessories from consumers across India.

Inquire about this report:  Mobile Accessories Market in India 2013

Rise in disposable income has revolutionized consumers’ buying and spending trend, especially in the urban areas. Mobile device adoption amongst youth population in the country and their spending pattern provide strong stimulus for growth in adoption. Online retailing plays a big part in this growth as well. It offers the convenience of cash-on-delivery payment option and lower price offers for various products as compared to physical stores.

Mobile accessory companies are provided with flexibility of choosing the best suited sales and distribution channel, thanks to abundant national distributors and plenty of regional and micro distributors, and wholesalers across India. Companies can focus on specific states or cities, or market their products to retail stores across the country.

Smartphone and tablet adoption in rural areas is still low largely due to budgetary constraint and low adaptability to complicated devices. Approximately 70% of India’s population resides in rural areas and majority of the wireless consumers there either use basic mobile phones. Consumers in these parts do not indulge in mobile accessories purchase much. In such situation, mobile accessory companies are largely dependent on the urban and suburban consumption.

Both domestic and foreign mobile accessory companies face tough competition from unbranded products, especially ones imported from China. Due to large number mobile accessory manufacturers in China, huge amount of Chinese products are easily available in the grey markets and local stores. A significant number of consumers find these easily available accessories affordable and attractive.

The Government of India, however, has announced incentives and has number of proposals to boost domestic manufacturing of IT and telecom equipments including mobile accessories. In 2012, the Union Cabinet approved INR 100 bn as financial support for the development of electronic manufacturing clusters while recently, additional INR 100 bn was approved to promote large scale manufacturing in India. This presents the best time for mobile accessory companies to establish manufacturing units in India.

Although unbranded grey market products are dominating at present, with competitive pricing and availability, majority of the market can potentially belong to branded mobile accessories.

Companies covered in this market research report are-
Public Companies-
Eveready Industries India Ltd., Optiemus Infracom Ltd., Apple Inc., HTC Corporation, BlackBerry (Research in Motion Ltd.), Sony Corporation
Private Companies -
Callmate (India) Pvt. Ltd., Envent World Wide Pvt. Ltd., iAccy Designs Pvt. Ltd., Maxx Moblink Pvt. Ltd., Moftware Infotech Pvt. Ltd., Belkin India Pvt. Ltd., Case-Mate India Pvt. Ltd., Elecom India Pvt. Ltd., Panasonic Consumer India Pvt. Ltd., Philips Electronics India Ltd., Plantronics India Pvt. Ltd., Targus India Pvt. Ltd., Nokia India Pvt. Ltd., Samsung India Electronics Pvt. Ltd.

Telephony Application Programmer Interface (API): Ecosystem, Value-chain, Business Models and Market Opportunities

Telephony Application Programmer Interface (API): Ecosystem, Value-chain, Business Models and Market Opportunities


The use of telephony API’s (telecom API) enables data dissemination to third parties over a defined interface, protocols, and procedures. Telecom networks inherently contain a lot of data for and about users, devices, usage, behaviors, status, and configuration.

Much of the data is unstructured or so called Big Data. Rather than dealing with a literal sea of data, API’s allow the consuming entity (business, application, etc.) to obtain only the most relevant data and hence realize it as meaningful information. Telephony APIs capitalize on existing network infrastructure and capabilities to create a vast array of business opportunities for carriers worldwide.

This research evaluates the current market, challenges, opportunities, and future prospects for telephony API based applications and services. The report analyzes the ecosystem, value-chain and players. The report includes a SWOT analysis of major telephony API companies. It also includes an assessment of recent M&A activity along with identification of potential acquisition targets.

This report includes:
  • Telephony API business model analysis
  • Vision for the future of telephony API marketplace
  • Analysis of the role and importance of API aggregators
  • Evaluation of the telephony API marketplace, drivers, and future prospects
  • Analysis of industry M&A including potential acquiring companies and acquisition targets
  • SWOT analysis of major telephony API players including: 2600 Hz, Callfire, Plivo, Tropo, Twilio, Urban Airship, and Voxeo

Target Audience:
  • API Aggregators
  • Investment Firms
  • Application Developers
  • Mobile Device Vendors
  • Mobile Network Carriers
  • Service Bureau Companies
  • Wireless Infrastructure Vendors
  • Telecom Managed Service Providers

Key Findings:
  • Core telephony API types are Presence, Location, SDM, and SCM
  • It will become increasingly difficult to remain a pure-play API company
  • The API management/aggregation function s becoming critically import to the industry
  • The telephony API marketplace is undergoing consolidation and will continue through 2016
  • The best API companies are those that differentiate and/or provide a key role in the ecosystem
  • Users of telephony API data are enterprise and technology companies as well as the network operators

Companies covered in this market research report are-
ALCATEL-LUCENT, ERICSSON, NOKIA SIEMENS NETWORKS, YAHOO, IBM, NEUSTAR, SYNIVERSE, TRANSACTION NETWORK SERVICES (TNS), CA TECHNOLOGIES, INTEL

Inquire about this report:

Market Opportunity: Rich Communications Suite (RCS)

Market Opportunity: Rich Communications Suite (RCS)
Market Opportunity: Rich Communications Suite (RCS)

Rich Communication Services (RCS) originally marketed by GSMA marks the transition of messaging and voice capabilities from Circuit Switched technology to an all-IP world. RCS and Voice over LTE (VoLTE) share the same IP Multimedia Subsystem (IMS) investment and leverage the same IMS capabilities.

For consumers, RCS has the potential to combine voice and SMS with instant messaging or chat, live video sharing and file transfer across all devices and networks. For enterprise customers, RCS represents an attractive alternative to the potential free-for-all with Bring Your Own Device (BYOD) as the corporate entity can employ a Corporate Owned and Personally Enabled (COPE) strategy to allow personalization while maintaining their own Corporate Dashboard for their company communications and applications.

The core feature/functionality of RCS is as follows:

  • Enhanced Phonebook: service capabilities and enhanced contacts information such as presence and service discovery.
  • Enhanced Messaging: enables a large variety of messaging options including chat, emoticons, location share and file sharing.
  • Enriched Calls: enables multimedia content sharing during a voice call, video call and video sharing

This research evaluates RCS capabilities and market prospects within the context of market drivers for mobile networks operators, which is primarily the critical need to develop and deploy value-added services (VAS) on top of basic services such as Voice over LTE (VoLTE). This report analyzes RCS core and future feature/functionality and evaluates RCS use cases and value proposition.

The report also discusses the role and importance of third-parties including the implementation of various API relationships. The report additionally provides the reader with an understanding of the supporting technologies such as Service Delivery Platforms (SDP)IP Multimedia System (IMS), and supporting applications enablers such as presence detection and location determination capabilities.

Target Audience:
  • Mobile network operators
  • Value-added service providers
  • Wireless device manufacturers
  • Telecom infrastructure providers
  • API providers and management companies
  • Content providers and commerce companies
  • LTE and IP Multimedia Subsystem integrators

Key Findings:
  • RCS is a critical value-added service (VAS) for mobile network operators to deal with the onslaught of so called over-the-top (OTT) applications
  • RCS will leverage presence and location to enable Dynamic Address Book (DAB) for a more pleasant and/or productive communications experience
  • RCS will utilize API connections with a variety of third parties to support core features/functionality as well as next generation applications.
  • RCS will leverage location, social, and mobile to enable comparative shopping, reference selling, and offers to make buying in the retail store more engaging and rewarding 


Cloud Business Solutions, Social Media, and Platform Systems of Engagement: Market Shares, Strategy, and Forecasts, Worldwide, 2013 to 2018

Cloud Business Solutions, Social Media and Platform Systems of Engagement: Worldwide 2013 To 2018

Cloud BusinessSolutions, Social Media, and Platform Systems of Engagement: Market Shares,Strategy, and Forecasts, Worldwide, 2013 to 2018 study has 673 pages, 165 tables and figures. Worldwide markets are poised to achieve continuing growth as the cloud computing systems are put in place to support mobile end point information collection.

Cloud business solutions, social media, and platform systems of engagement represent major IT market shits. The lines of business are taking over from the IT departments. Systems of engagement leverage the apps market segment. A key cloud computing segment relates to development of apps for every industry. Visual feature and discovery decision tablets permit decision making. Visual decision making components can be exported.

A trapped decision discovery feature is not too useful. What the systems of engagement seek to do is to capture institutional knowledge, social media knowledge and make it accessible to a broader group of people. Solutions are global. They are based on language translation that makes apps useful globally.

Apps have support for mobile devices. Cloud providers are able to develop custom mobile applications that include toolkits and accelerated systems with common functions that are part of process delivery. Buttons, cameras, geo specific features are available in the apps. It is possible to build composite solutions from within the cloud. Cloud mobile solutions tools mean users can build mobile composite applications that span two platforms.

Cloud platforms market driving forces relate to implementation of modular systems. Marketing managers have a desire to control data in ways that permit flexible response to changing market conditions. Modular systems give them more flexibility in being able to do so. The aim of modern computing is to leverage analytics in a manner that supports new views of the customer and provides ideas of new ways to control infrastructure.

Massive changes are occurring in computing systems as smart phone proliferate, end point devices are varied, and cloud computing enters the mix. Back end systems of record and customer systems of engagement leveraging mobile smartphone reach to endpoints need to be interconnected.

Cloud platforms generally use this interconnection to leverage social media and mobile smartphones by permitting implementation of analytics. Analytics are used in every instance of big data implementations.

Cloud platforms enable strategic cloud implementations that are platform based. Cloud systems that have messaging enabled infrastructure are able to implement integration of systems. Mission critical messaging is key to operations in cloud computing environments. Mission critical messaging is used for integration of back end systems of record and systems of engagement leveraging mobile smartphones reach to endpoints.

A cloud adoption strategy is underlying the need for strong architecture and governance programs in 2013. Cloud systems are anticipated to go beyond customer service applications to include all the major applications used in the enterprise, so that these applications become available as cloud offerings across the business landscape. Price per seat is the major driving force.

Consolidation of servers is making the cloud computing a commodity. Organizations need to control the costs for automated process, and systems that are not proprietary can most cost effectively be delivered in the cloud because of workload sharing. The mainframe is the most efficient server to use that achieves workload sharing.

This study has chosen to look at cloud business solutions, social media, and platform systems of engagement to understand the incredible upswing of small player company formation that creates a massive cloud presence that cuts across the more traditional divisions of the cloud services market. While the larger players dominate with market share, the thousands of new market participants are build apps for every industry that leverage smart phones and tablets and use to cloud to create data storage, data backup, and connectivity to the back end.

Systems management, collaboration, mapping, localization, healthcare delivery apps are but a few of the initiatives being developed by cloud market participants. Cloud systems will achieve trillion dollar status soon.

The cloud business solutions, social media, and platform systems of engagement market is expanding. Cloud solution markets at $34.7 billion in 2013 are anticipated to reach $123 billion by 2019. Market growth comes as cloud computing is used to aggregate data from the smart phone end points and integrate it with front end web data and back end transaction system data.

Companies covered in this market research report are-
IBM, Salesforce, Amazon, Cisco, Adobe, Google, Microsoft, Rackspace, Intuit, Fujitsu, Abukai, Actuate, Adobe, Agility Partners, AppZero, Asirga, Axcient, BackupAgent, Bitrix, Box, Doctors iPads, CTERA Networks, CloudOn, Cloud Flair, DeepField, Desktone, Dimension Data Cloud Services, DocuSign, Domo, Easy Cloud Solutions, Elastra, Embrane, Enomaly, Ericom® Software, Esri, e-Ternity, Fiorano, Flexscale, FreshBooks, Garantia Data, Gliffy, GoGrid, Informatica, iWay Software, KineticD, Layer 7, lynda.com, Managed Methods, Mindomo, Nastel Technologies, nCircle, Newvem, OfficeTime, OneOps, Oracle, Pertino, Perficient, Rally Software, Red Hat, RightScale, Rebit, Sage One, ScaleXtreme, Silanis E-Signature Innovation, Software AG, Splunk Enterprise, Stormpath, Tibco Software, Vaultscape, Verizon Terremark, ViaWest, WordPress